Terms & Conditions
Preferred Hotel Group reserves the right to make changes to the Frequent Flyer program at any time without notice. The following rates do not qualify: package rates, negotiated corporate rates, tour operator rates, employee rates, travel industry rates and group rates. Confirm details with the hotel upon check-in. Miles may not be awarded on all rates at all hotels.<
Guests are eligible to claim miles for eligible stays up to 6 months after a stay at a participating hotel. To request mileage retroactively, please fax the hotel invoice and your request to: +1 312 913 1312 Attention: Frequent Flyer Retro Claim Desk.
Click here for hotels with limited participation. The following hotels do not participate in this program:
| Double Island - Palm Cove |
| Star City Hotel and Apartments - Sydney |
| Castellani Parkhotel - Salzburg |
| Atlantis - Nassau/Paradise Island |
| Metropolitan Hotel, Toronto - Toronto, Ontario |
| SoHo Metropolitan Hotel - Toronto, Ontario |
| The Panglin Hotel - Shenzhen |
| Excelsior Palace Hotel - Rapallo/Portofino Coast |
| Royal Park Shiodome Tower - Tokyo |
| Imperial Palace, Seoul - Seoul |
| Eden Crown Hotel - Eindhoven |
| Eden Dish Hotel - Enschede |
| Eden Hotel de Broeierd - Enschede |
| Eden City Hotel - Groningen |
| Eden Star Hotel - Hengelo |
| Eden Oranje Hotel - Leeuwarden |
| Eden Savoy Hotel - Rotterdam |
| Eden Hotel Zutphen - Zutphen |
| The Fullerton Hotel Singapore - Singapore |
| The Lanesborough - London |
| Sanctuary on Camelback Mountain - Phoenix/Scottsdale (Paradise Valley), Arizona |
| Enchantment Resort - Sedona, Arizona |
| Casa Palmero at Pebble Beach - Monterey/Pebble Beach, California |
| The Inn at Spanish Bay - Pebble Beach - Monterey/Pebble Beach, California |
| The Lodge at Pebble Beach - Monterey/Pebble Beach, California |
| The Carneros Inn - Napa, California |
| Westlake Village Inn - Westlake Village/Los Angeles, California |
| Beaver Creek Lodge - Beaver Creek, Colorado |
| The Brown Palace Hotel and Spa - Denver, Colorado |
| Mandarin Oriental Washington DC - Washington, District of Columbia |
| The Peninsula Chicago - Chicago, Illinois |
| The Lombardy - New York, New York |
| The Michelangelo - New York, New York |
| Bedford Springs Resort - Bedford, Pennsylvania |
| The Sanctuary at Kiawah Island Golf Resort - Kiawah Island, South Carolina |
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