Offer valid till 31 Dec 2014, blackout dates may apply. Minimum two-night stay required on rate code MKTDBL. You must present your frequent flyer card at time of check-in to receive your airline miles.

Preferred Hotel Group reserves the right to make changes to the Frequent Flyer program at any time without notice.

In order to qualify for a retroactive mileage claim, your reservation must be booked via the Preferred Hotel Group Channels (Preferred brand websites, Preferred Call Centers or Travel agents using a Global Distribution System).

Claims for reservations booked directly with the hotels or via third party websites and outside vendors should be addressed to the respective properties.

The following rates do not qualify: government rates, package rates, negotiated corporate rates, tour operator rates, employee rates, travel industry rates and group rates. Confirm details with the hotel upon check-in. Miles may not be awarded on all rates at all hotels.

Guests are eligible to claim miles for qualifying stays up to 6 months after the departure date from a participating hotel. To request mileage retroactively, please fax the hotel invoice and your request to: +1 312 913 1312 Attention: Frequent Flyer Retro Claim Desk. You can also email your request to

*Hotel Terms and Conditions apply

Frequent Flyer Non-Participating Properties

The following hotels do not participate in the Frequent Flyer program at all. They will not award mileage and are considered inactive in the program. Any hotel not listed here is considered an active participant in the program.

United States

United Kingdom

  • London, United Kingdom

    The Lanesborough is a five-star London hotel located in the prestigious Knightsbridge neighborhood, opposite Hyde Park.





  • Milan, Italy

    Rosa Grand is a five-star Milan hotel blending modern, contemporary style with the classic elegance of a bygone era.

  • Trieste, Italy

    Savoia Excelsior Palace, Trieste is a luxury five-star Trieste hotel, dating back to 1912 and offering contemporary elegance.

  • Venice, Italy

    Splendid Venice is a luxury Venice hotel offering five-star accommodations and services in a centuries-old palazzo.


Hong Kong

  • Hong Kong, Hong Kong

    The Fleming is a luxury Hong Kong hotel offering contemporary style and chic design with international travelers in mind.

  • Hong Kong, Hong Kong

    The Upper House is a luxury Hong Kong hotel offering five-star accommodations in a distinctively stylish and contemporary atmosphere.



Czech Republic

  • Prague, Czech Republic

    Hotel Kings Court is a five-star Prague hotel offering impeccable service and luxury amenities in a landmark Czech Republic setting.



South Africa


Preferred Family

Age Groups

Family Amenities

Family Services


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